Prescriptions

You can order a repeat prescription in the following ways:

We do not take prescription requests over the phone.

Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Please also note that it can take longer than this to produce your prescription if there are any queries relating to your request.

Prescriptions cannot be collected outside of our normal opening hours, which are 08:00 to 18:30, Monday to Friday.

Requests for repeat prescriptions should be submitted at least 2 working days before they are needed. Postal requests should be submitted at least 7 working days before they are needed.

Any enquiries about your medication request can be made between 09:00 – 13:00 Monday to Friday. We have a trained prescriptions administrator who will be happy to help.

Electronic Prescribing

The majority of prescriptions issued are now sent electronically through to a nominated pharmacy via the ‘NHS spine’. This is the safest way to send a prescription to a chemist as it can be tracked and allows medication to be collected directly from the pharmacy of your choice without making an additional trip to the surgery.

Please inform us of your nominated pharmacy using our online form.

Prescription Collection Service

If you take medication on repeat prescriptions, you may wish to take advantage of a free service offered by several of the local pharmacies. They will offer to collect prescriptions from the surgery and have the medication ready for collection at an agreed time at their premises. In certain special circumstances they may also be prepared to deliver, such as to the elderly, disabled and housebound.

If you wish to take advantage of this service you can find out which pharmacies participate by phoning your normal pharmacist or asking at reception.

Prescription Fees

View the cost of prescriptions on the NHS website by visiting www.nhs.uk/how-much-nhs-prescription-charge.

You can also find out if you are entitled to free prescriptions at www.nhs.uk/get-help-with-prescription-costs.

Medication Reviews

Patients on repeat medication need to see a doctor or practice nurse at least once a year to review these regular medications. You will be notified when your medication review is due on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

When your medication review is overdue – you will be reminded of this on your prescription. If you ask for a repeat prescription and your medication review is overdue – your GP / nurse practitioner may reduce the amount of drugs that you can request as follows:

  • If you request a prescription and your medication review is overdue, the quantity of drugs supplied may be halved or reduced at the discretion of your GP / nurse practitioner.
  • If you make a further request for a prescription and your medication review is still overdue, the quantity of drugs may be reduced to 14 days’ supply or further reduced at the discretion of your GP / nurse practitioner.
  • You can also find out if you are entitled to free prescriptions.